ON-SITE TRAINING
Specialized Services for Professional Training Courses Specialized Services for Professional Training Courses.
This training allows you to take one course at a time or several, depending on your needs and schedule. We also provide block training at a discounted price.
- Workplace Security Awareness
- Effective Communications
- Field Notes & Observations (Report Writing)
- Active Shooter
- Special Events Contingency Planning (includes Crowd Control)
- Ethics & Public Relations
- Concierge & Corporate Etiquette Training
- Protective Intelligence
- Workplace Security Awareness
- Diversity Awareness
- Occupational Safety & Health
- Workplace Violence & Crime in Business
- Patrol Principles
- Use of Force Apprehension & Detention
- Risk & Hazardous Materials (Hazmat)
- Introduction to Terrorism
- Explosive Devices/Bomb Threat Protocol
- Crisis Intervention
- Access Control
- Fire Prevention
- Legal Aspects of Security
- Investigations
- Crime Scene Procedures
- Traffic Control
- Introduction to Physical Security
- Surveillance & CCTV
- Substance Abuse
- Emergency Planning & Disease Control (BBP)
- Emergency Response
- Introduction to Executive/VIP Protection
- Defensive Tactics
- Special Events Contingency Planning
- Concept & Theories of Asset Protection
- Introduction to Retail & Loss Prevention
- Computer & Information Security
- Strikes Lockouts & Labor Relations
- Leadership in Security Industry
- Decision Making & Problem Solving
- Client & Community Relations
- Networking & The Liaison Function
- Crime Scene Investigation
- Interview & Interrogations
- Report Writing Drill
- Metal Detector & Search Proficiency
- Survival Tacticts for City Living
- Verbal De-Escalation Techniques
- CPR/AED (Optional Training)
- Customs & Border Patrol CTPAT Training
The CLUBSAFE™ system You’ve invested time, money and attention into your music, to your interior spaces and to your staff. But your patrons’ first impression of your establishment begins before they even get in the door.
Your business cannot afford to leave potential patrons with an impression of Security, untrained in conflict management and customer service skills. In our litigious society, you assume the risk of exposing your business to the possibility of assault charges against your Security and to damaging lawsuits against your business.
The CLUBSAFE™ system provides your staff with detailed knowledge of customer service protocol, SAMA verbal de-escalation techniques and our own Aggressive Response Tactics (ART), which has been designed specifically for use by door staff to facilitate compliance without causing harm to the aggressive patron. The techniques have been developed in conjunction with the NYPD “Less Than Lethal” defense series that trains in soft-hand techniques for de-escalation. ART takes no more than two weeks to learn and is extremely effective.
The full list of training topics is as follows:
All of this training results in safer establishments and safer streets as the CLUBSAFETM system is designed to work with multiple door staff personnel at various locations, providing an “eye” for other clubs that aggressive patrons may attempt to visit and act as law enforcement liaisons if needed.
CLUBSAFE™ is affordable and fits into any operational budget. As each business has a unique design, layout, client base and staff dynamic it is imperative that your place of business receives a site-specific security assessment. Your initial CLUBSAFETM consultation is free and you will receive a full written assessment of the security needs of your establishment and staff operations with a plan tailored to your unique needs.
Our goal is to manage those inevitable incidents that arise using professionalism, swift action and skill to minimize disruption to the smooth flow of your business.
Your business cannot afford to leave potential patrons with an impression of Security, untrained in conflict management and customer service skills. In our litigious society, you assume the risk of exposing your business to the possibility of assault charges against your Security and to damaging lawsuits against your business.
The CLUBSAFE™ system provides your staff with detailed knowledge of customer service protocol, SAMA verbal de-escalation techniques and our own Aggressive Response Tactics (ART), which has been designed specifically for use by door staff to facilitate compliance without causing harm to the aggressive patron. The techniques have been developed in conjunction with the NYPD “Less Than Lethal” defense series that trains in soft-hand techniques for de-escalation. ART takes no more than two weeks to learn and is extremely effective.
The full list of training topics is as follows:
- Appearance and Attitude
- Body Language Kinesics and Proxemics
- I.D. Checking
- Searching Techniques
- Customer Service Protocol
- Behavioral Factors
- Line Control
- Club Safety/Fire Safety
- Crowd Management
- Access Control Do’s and Don’ts
- Teamwork
- SAMA Verbal de-escalation techniques
- Aggressive Response Tactics (ART)
- Police Liaison/Incident Report Writing
- CPR Training
All of this training results in safer establishments and safer streets as the CLUBSAFETM system is designed to work with multiple door staff personnel at various locations, providing an “eye” for other clubs that aggressive patrons may attempt to visit and act as law enforcement liaisons if needed.
CLUBSAFE™ is affordable and fits into any operational budget. As each business has a unique design, layout, client base and staff dynamic it is imperative that your place of business receives a site-specific security assessment. Your initial CLUBSAFETM consultation is free and you will receive a full written assessment of the security needs of your establishment and staff operations with a plan tailored to your unique needs.
Our goal is to manage those inevitable incidents that arise using professionalism, swift action and skill to minimize disruption to the smooth flow of your business.
